Data analytics may seem like a big, confusing area in business but it doesn't have to. In this post, we'll walk through the data analytics world, answering some of your questions about how this benefits your business, what to measure when and how to use the information you collect. I'll even give you some advice on how to get started regardless of where you are in your business. Data analytics is a powerful tool and I'll show you how to use it.
Surveys and questionnaires are very useful tools to discover, inform and educate your business about a ton of things. Using the wrong word choice, confusing questions or surveying too often are just a few examples of don'ts that will have disastrous effect on your results. Learn the do's and don'ts to surveying and the number one don't that will destroy your results.